When you purchase a product from Rocks-Off Ltd, or a store offering our products, check your mini-brochure for a product activation code!
You need to create a free Rocks-Off.com account to activate your product codes with us, which also lets you purchase exciting products from Rocks-Off.com in the future. Your details will remain safe - We'll never send you any e-mail you haven't explicitly asked to receive.
When you enter your code, you activate your Rocks-Off guarantee for a period of six months from the date of purchase. The guarantee is valid against defects due to faulty devices and materials and does not affect your statutory rights.
If you have activated your guarantee and inform us of the defect during your product's warranty period, we will at our discretion replace the product free of charge. Be aware that claims made while the product is under guarantee must be supported by reasonable evidence that the date of the claim is within the guarantee period.
Please note that although this guarantee covers working parts that affect the function of the product, it does NOT cover cosmetic deterioration caused by fair wear and tear or damage caused by accident, misuse or neglect. Please do not take apart the product or its accessories as this will void your guarantee.
Return the product to Rocks-Off Ltd, carriage paid. Unfortunately, we will be unable to refund your shipping costs.