How long will it take for my order to be dispatched?
We aim to dispatch all consumer orders within seven working days.
How will my order be packaged?
Packaging will be completely plain and discreet. Depending on the size of the order, we will use a white jiffy bag, grey opaque plastic bag or a plain/unmarked box - There will be no markings that will identify what is inside the parcel. There will be a small return address if items fail to be delivered.
What type of postage will my order be sent by?
Orders will be sent Royal Mail 2nd Class Recorded Sign For. Because of this, Royal Mail cannot leave your package anywhere if you are not at home when they deliver. In this case, it will be returned to the depot.
Do you do international deliveries?
International orders will be International Royal Mail Recorded Sign For and should allow up to 14 days delivery.
I have special requirements for my order. Is this ok?
If you have special order requests you wish us to perform, please inform us during the order process and we will try to accommodate them. Feel free to contact us regarding your delivery.